UW99 Terms & Conditions – Platform Rules & Usage Policy

To register and use the platform UW99, you must satisfy all of the following eligibility requirements without exception:

• You must be 18 years of age or older at the time of registration. UW99 strictly prohibits any underage individual from registering or using this platform.
• You must register voluntarily in your own name only. Registering on behalf of another person, with or without their knowledge, is strictly prohibited.
• Each individual is permitted to hold only one UW99 account only. Registering multiple accounts using the same or different identities is a serious violation of these terms.
• You must provide accurate, complete, and truthful information during registration, including your full name, an active Malaysian phone number, and valid bank or e-wallet details.
• You are responsible for keeping your account information up to date should any changes occur.

As a member UW99, you bear full responsibility for all activity that takes place within your account. This includes all wagers placed, deposits made, and bonuses claimed.

You are responsible for keeping your account password confidential. UW99 will never ask for your password via email, SMS, or live chat. If you suspect your password has been compromised or your account has been accessed without authorisation, please contact our support team immediately at support@uw99.cash.

The following activities are strictly prohibited on the platform UW99:

• Using software, bots, automated scripts, or any technical tools to gain an unfair advantage in any game.
• Colluding with other players to manipulate game outcomes, particularly in live casino games and baccarat tables.
• Opening multiple accounts to claim the same bonus more than once ("bonus abuse").
• Using the UW99 platform for any money laundering or illegal activity financing.
• Granting account access to third parties or sharing login credentials with anyone.

All financial transactions on the platform UW99 conducted in Malaysian Ringgit (MYR). We accept the following payment methods:

Withdrawal Requirements: The minimum withdrawal amount is RM30. Withdrawal requests are typically processed within 15 to 60 minutes. Platinum VIP members may withdraw up to RM100,000 per day.

• Withdrawals must be made to the account or e-wallet same to the same account or e-wallet used for your deposit. UW99 does not permit withdrawals to third-party accounts.
• UW99 reserves the right to request identity verification before processing any withdrawal exceeding RM5,000.
• Any attempt to withdraw funds obtained through suspicious or terms-violating means will be blocked and investigated.
• Deposits are non-refundable except in cases where a verifiable technical error on UW99's part can be established.

All promotions and bonuses offered by UW99 — including welcome bonuses, deposit bonuses, weekly cashback, daily rebates, birthday bonuses, referral bonuses, and VIP allowances — are subject to the specific terms set out for each respective promotion.

A few general rules that apply to all bonus types at UW99:

• All bonuses are subject to terms rollover (wagering requirement) that must be completed before any winnings derived from a bonus can be withdrawn.
• The welcome bonus may only be claimed once per new member. Using multiple accounts to claim the same bonus is a serious violation.
• UW99 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Should UW99 find evidence of bonus abuse or manipulation, all related bonuses and winnings will be voided immediately.
• Bonuses are non-transferable between accounts and cannot be directly exchanged for cash.

UW99 offers a wide range of game categories including slots, live casino, baccarat, roulette, progressive jackpots, Sports Betting (EPL, Malaysia Super League, cricket), and e-sports. Each game category has its own specific rules.

General gameplay principles at UW99:

• All slots and casino games use an independently certified Random Number Generator (RNG) to ensure complete fairness and randomness.
• The outcome of all games is final. Once a bet has been accepted and the game has begun, the outcome cannot be disputed unless there is clear evidence of a significant technical error.
• In the event of a technical disruption during a live casino game, UW99 will use video recordings and system logs to determine the valid outcome.
• For Sports Betting, if a match is postponed or cancelled, settlement will follow the industry-standard rules set out in UW99's Sports Betting Terms.
• UW99 reserves the right to limit or decline any wager deemed unusual or suspicious, without obligation to provide a reason.

The minimum bet for all casino games is RM1. For Sports Betting and e-sports, the minimum bet is RM5. Maximum bet limits vary by game type and your VIP membership level.

VIP Programme UW99 consists of four tiers: Bronze, Silver, Gold, and Platinum. VIP tier eligibility is determined by your total monthly deposit amount.

• Bronze: Minimum monthly deposit RM30 — 3% weekly cashback
• Silver: Minimum monthly deposit RM500 — 5% weekly cashback, daily rebates, priority support
• Gold: Minimum monthly deposit RM3,000 — 8% cashback, weekly allowance, personal account manager
• Platinum: Minimum monthly deposit RM10,000 — 10% cashback, weekly allowance of up to RM2,000, exclusive table access

VIP tier status is reviewed monthly. If your monthly deposit falls below the minimum threshold for your current tier, UW99 reserves the right to downgrade your VIP status with 7 days' notice. All VIP rewards and benefits are subject to the stipulated terms and are non-transferable.

UW99 takes the protection of all members' personal data seriously. All personal information you provide is collected, processed, and stored in accordance with our comprehensive Privacy Policy.

In short, we are committed to:

• Not selling, lending, or disclosing your personal data to third parties without your consent, except where required by law.
• Storing all your financial and personal data using 256-bit SSL encryption.
• Giving you the right to access, correct, or request the deletion of your personal data at any time.
• Using your data solely for purposes related to the operation of the UW99 platform and the improvement of user experience.

For full details on how we handle your personal data, please refer to Privacy Policy our complete one.

UW99 provides this platform on an "as-is" basis and makes no guarantees regarding continuous availability, accuracy of information, or game outcomes. We are not liable for:

• Loss or damage arising from technical failures beyond UW99's control, including internet connectivity issues on the user's end.
• Game outcomes affected by internet connectivity issues on the player's device.
• Losses incurred as a result of using information or gaming strategies obtained from sources outside the UW99 platform.
• Unauthorised access to an account resulting from a player's own negligence in safeguarding their password.

UW99's maximum total liability to any member, under any circumstances, is limited to the amount deposited by that member in the 30 days preceding the liability claim.

You have the right to close your account UW99 your account at any time by contacting our customer support team via live chat or email at support@uw99.cash. Prior to processing the account closure, all outstanding bets and eligible account balances will be settled first.

UW99 also provides the option of self-exclusion for players who feel they need a break from gambling activities. This option is available in two forms:

• Temporary Exclusion: Duration of 1 week to 6 months. During this period, you will be unable to log in, make deposits, or place any bets.
• Permanent Exclusion: Permanent account closure upon your request. This decision is irreversible.

UW99 also reserves the right to close, suspend, or restrict the account of any member who violates these Terms & Conditions, without prior notice. In such cases, any legitimate balance will be returned upon completion of the investigation.

If you have any dispute relating to your gaming experience, financial transactions, or policies UW99, please follow the procedure below:

• Contact the UW99 customer support team via live chat or email within 7 days from the date of the disputed incident.
• Please provide full details including your account number, the date and time of the incident, and a thorough description of the issue.
• Our team will investigate disputes within 5 to 14 business days and provide a response in writing.
• Decisions made by the UW99 management team upon completion of an investigation are final and binding on all parties.

These Terms & Conditions are governed by applicable law, and any disputes that cannot be resolved internally will be referred to an independent arbitration authority mutually agreed upon by both parties.

UW99 reserves the right to modify, add, or update any part of these Terms & Conditions at any time. Changes take effect immediately upon publication on this page, with the updated date reflected at the top of the document.

It is your responsibility to review this page periodically to ensure you are always aware of the latest version of the Terms & Conditions. Your continued use of the UW99 platform following the publication of any changes constitutes your acceptance of those changes.

If you have any questions regarding these Terms & Conditions, please contact our customer support team UW99 at support@uw99.cash or via live chat within our platform.